FAQ
When will I receive my order?
Items typically ship out within 2 business days. The time it takes to arrive is dependent on the type of shipping you choose. Please see your confirmation email for further details.
Do you ship overseas?
Absolutely! Please see shipping options for details.
Do you offer Mala repairs for Sacred Moon Malas?
Your mala has been made with high quality string that is every-day tough, but keep in mind that they are hand made and may break. Fret not, a broken mala is considered auspicious, particularly if you have been working hard on a particular mantra. This is why we offer a restringing service. Contact us here for pricing.
Can I return my purchase?
Its it very important to us that you LOVE your Sacred Moon piece. If your item arrived in less than perfect condition, you can return it to us within 14 days of the date you received your order. If your piece is not to your highest liking, you can return it to us unaltered within 14 days of the date you received it, and you will be refunded for your order less shipping.
All online purchases must be returned online. Online purchases can not be returned or exchanged in person.